At eMagicOne Support Center, we get lots of requests for help/instructuctions/assistance, issue reports and sales inquiries every day. We are ready to help you with all the questions you might have, as you thrust us your business and grow with us. It makes us feel as if we're reliable friends rather than strangers behind a computer.
Our support department treats all users with the same courtesy, assists with all questions from the most basic user to the most advanced with equal respect.
We don’t poke fun at our clients, but since today is April Fool’s day, in the spirit of Humor&Laughter holiday we have gathered our favourite, the most memorable and funny requests to our help desk.
Reading them we just can’t help but smile at, so sometimes such chats or tickers really make our day, keep us going and remind us why we love our clients so much :)
Have a look through our best support problems:
[Customer]: Hi there
I tried 12 times to fill captcha 3+5=7 3 + 5 = 7 3+5=? 3 + 5 + ?
every time it would not work.
If you are going to have a code to sign up for a membership it needs to work so is there some other way of signing up so I can sign in?
*Customer is always right?!
*How can we argue with that?
*98 is the answer!
*Customers from space shuttle!
*Yes, but it depends on things that we can do... Though I'm saying to pay it, because you need to give a say for understanding. Since that you may be giving a say to it. I hope i made myself clear.
*Well, this client must be a huge fan of synonyms and clarification... or autotranslate :)
*Yup, eCommece Magic happens with eMagicOne :)
*Do it right!
I think I can fix it
Yes i fixed it
because I am a genius man
*We love you! Best customer ever!
*Have problem? Get some drinks and leave it for tomorrow!
*Yes, if your store is based on PrestaShop
*Who has bigger one? Leave a comment with yours!
Is this live chat or a robot?
[Support Manager]: Question error; Rebooting... please wait
Is there anything I can really assist you with while we're waiting? ;-)
*Ohhhh! It's alive!
Have you heard or experienced some funny support stories? Feel free to share them in the comments section.