8/23/2017

Limited Support on August, 24th

Dear Customers,

We want to inform you that on Thursday, August 24th eMagicOne will be providing limited support. If you have a question or problem, the best way to contact us for assistance will be via e-mail.

Please note, phone support and live chat will be unavailable.

Your requests to our help desk received during that day will be replied according to the queue. Though, it may take a bit longer than usual to get back to you with the support response.

Your patience during this period is greatly appreciated. We will be back in full force and ready to help you on Friday, August 25th when usual support hours resume.

Thank you for understanding.

During this period you will still have full access to your licenses and software will be available for purchase at -
https://store.emagicone.com/

Regards,

eMagicOne Team.

8/21/2017

Winter is Coming!

Summer almost over, which means that winter is coming. Hmm, ... don’t we still have 3 autumn months ahead?

Alright, those months are still on the calendar so you can take your time. However, the truth is that time flies and the holiday shopping season with back-to-school, Halloween, Black Friday and Christmas will be here before you blink. Wait, have you just done it?

Don’t wait to gear up for busy festive period!

emagicone christmas in august

It’s Never Too Early To Get Ready to Sales Season

It might seem a little early to think ahead to the holiday season now, when it is still summer. On the other hand, this is a perfect time, as this period is pretty slow and quiet. So starting Christmas planning now will eventually bring you abundant of benefits on December. <.p>

Use these days to invest all your efforts to clear out your old stock, update existing inventory, plan upcoming top-notch holiday promotions, review and diagnose your e-shop for issues to get it in tip-top shape to ensure that you are ready, before holiday rush begins.

Separate the Chores From the Celebration

One of the most convincing reasons to make holiday preparations early is less pressure. While your competitors will be in a rush, making last-minute preparations and dealing with problems, you will avoid this stress and enjoy festive period.

Automate routine operations and enjoy profitable results with Store Manager software!

With the app you will be able to:

  • work offline without waiting for browser page to load
  • add/edit products in seconds with smart import functionality, supporting upload from the files of .csv, .xml, .xls, .xlsx, .ods and .txt formats
  • set up scheduled updates of your inventory, synchronizing it with supplier's data automatically
  • massively modify item details using multi-editors, for example, setting price mark-downs by value or percentage in seconds
  • create multiple statistical reports up to your needs
  • diagnose your store for SEO issues
  • easily integrate with additional sales channels and accounting systems.

Christmas in August

Do less, enjoy more! Ensure yourself an organized Christmas with our software.

8/14/2017

The USPS Introduces Automated Package Verification System

Starting August 1 USPS clients are being mailed about upcoming changes. The shipping service is going to launch new automated processing system called Automated Package Verification (APV) on August 15 to ensure that everyone pays correct shipping cost for packages.

USPS Terms&Conditions

APV Support Required for USPS Shipping Integration Users

All PC Postage users have been notified via email of this program and prompted to accept updated Terms&Conditions.

Whenever you are using USPS Shipping Integration addon of Store Manager (for Magento, PrestaShop, VirtueMart, Zen Cart, Opencart) you should also agree to Terms&Conditions (www.stamps.com/terms) in order to continue printing shipping labels via the applications. Log into the Stamps.com Terms&Conditions page and confirm the acceptance it is required.

Once the system comes into force, printing will be blocked for users who haven't accepted terms. There will come up the error asking to log in account at Stamps.com and accept revised Terms&Conditions.

How Will Automated Package Verification Work?

SPV will affect domestic shipping labels with USPS tracking barcodes. USPS equipment will review packages for correct specifications, namely weight, dimensions, mail class, packaging, origin ZIP code, destination ZIP code, postage paid in order to efficiently detect abnormal packages.

The system is going to verify whether clients paid correct amount of postage. On condition that postage is over-paid, client's account will be credited for the parcel. Correspondingly, the USPS will debit the account of postage sender if the parcel is under-paid. Previously under-paid packages were simply rejected or delivered with "postage due" notice. Automated Package Verification approach will eliminate the inconveniences and ensure the packages are delivered on time and correct amount of postage is paid.

In this way, account balance of shipper will be adjusted with a credit or debit depending on the USPS assessment. Please note, this can cause your account balance to go negative and as a result block labels printing due to insufficient balance.

To get more details about new program visit Stamps.com FAQs page- https://stamps.custhelp.com/app/answers/detail/a_id/4737

6/27/2017

Limited Support on June 28th

emagicone support hours

Dear Customers,

We want to inform you that on Wednesday, June 28th eMagicOne will be providing limited support.

If you have a question or problem, the best way to contact us for assistance will be via e-mail - contact@emagicone.com
Please note, phone support and live chat will be unavailable.

Your requests to our help desk received during this day will be replied according to the queue. Though, it may take a bit longer than usual to get back to you with the support response.

Your patience during this period is greatly appreciated. We will be back in full force and ready to help you on Thursday, June 29th, when usual support hours resume.

Meanwhile, to smooth over this minor inconvenience, we would also like to remind you that our Anniversary promo will be available till July 10th at:
https://store.emagicone.com/

Regards,
eMagicOne Team

6/26/2017

eMagicOne Turns 5 - Celebrate With Us!

eMagicOne anniversary 5

These days our company celebrates its 5th birthday! This is a significant milestone for us and we are very happy to look back and recall what we have achieved so far!

The History

This is the 5th anniversary of company’s founding, however, we have been in business for more than 15 years.

During that time, we have developed lots of solutions, that made it easier for thousands of eCommerce merchants to manage their stores and grow them to successful businesses.

The Growth

It has been an eventful ride! We had many wonderful achievements over these 5 years and here are some of the highlights:

  • We have developed and maintained more than 10 projects (both desktop called Store Manager and native mobile called Mobile Assistant)
  • Our applications are translated into more than 30 different languages
  • We have written 1000+ useful articles, tutorial and how-tos
  • Received 10,000+ live feedbacks from our clients
  • Grown to serve community of more than 100,000+ active users
  • Updated billions of items using our software
  • Expanded from our development office (Ternopil, Ukraine) and opened HQ located in Plymouth, MN, US
  • Opened outsource department to satisfy the business needs of the most demanding clients
  • Re-designed our sites a few times to improve user experience
  • Our team has also grown through these years and now consists of 45 trully excellent eCommerce experts
  • Finally, we’ve just rolled-out a new service called eScraper that allows you to retrieve data from any website, compare prices, prepare ecommerce-friendly format and more.

The Future

We constantly move forward and work on some new projects to continue to innovate, expand and improve our software. We have more awesome products to reveal to you in the near future, so stay connected!

Thanks for being a part of our family! Without you, nothing of this would have been possible! You give us the confidence to grow and we will do our best to continue providing high quality products and services.

4/14/2017

Easter Opening Hours of eMagicOne Support Team

happy easter from emagicone

Easter holidays roll around! Are you wondering when we will be open? There is nothing more frustrating than trying to reach some company for help and finding out that it is closed without any notice informing you about that.

So here are our opening hours during this festive period:
Good Friday April, 14th - Open
Easter Weekend (Saturday April, 15th - Sunday April, 16th) - Closed
Monday April, 17th - Closed
Tuesday April, 18th - Friday April, 21st - Open

If any questions occur during the days we are closed, you can mail them to us and they will be answered in the first place, when we return to our usual operation hours (on Tuesday April, 18th).

Meanwhile, to smooth over this minor inconvenience, we would also like to remind you that our Easter promo will be available till April 17th. So if you have not made use of it yet, this week is high time to save some money, applying our 15% discount code EMAG-E9FS-ESTR here -
http://store.emagicone.com/

For all clients who celebrate Easter, we wish you happy holiday!


Regards,

eMagicOne

7/11/2016

eMagicOne’s Birthday


The beginning of July marks the birthday time for eMagicOne! One more year has passed since the company has opened the doors and we can proudly state that growing old does only good to us.

These past years were incredible. We are very happy to look back and recall what we have achieved so far!

We have not only built a range of helpful Store Manager desktop applications for multiple e-shopping platforms already used by more than 100,000 users, but also have implemented top-notch features for eCommerce store management like:
  • Mass data adjustments using Multi Editors in 2 clicks - for seasonal sales, offers, etc.
  • Import of any Excel, xml, csv, txt file you have (no limitations)
  • Adding orders via POS with barcode scanner support (for offline stores)
  • Print of barcode labels
  • Automation of recurring tasks with schedulers to stay up-to-date
  • Diagnostics of your store for missing images, broken products, etc and ability to find solution
  • and many more!

This is special day for us and we would like to invite all of our loyal customers as well as new clients and interested visitors to celebrate this anniversary with us.


Thank You for These Amazing Years

Looking back at these past few years, we would like to thank you all for your feedbacks, suggestions, criticism, comments and kind words that have been invaluable to eMagicOne’s development and achievements. They help us grow.

Plans Ahead

We hope to continue improving our products’ quality with new updates, offer you more tutorials (both articles and videos), and provide the best level of support & services to you for many years to come!

We are so proud of where we’ve come so far, and even more excited about where we’re headed. Stay tuned for more great things to come!

Share Your Story

You know our story, now we want to hear yours. How our solutions helped you manage your business? Do you have a favorite moment with our extensions you want to share? Leave a comment in section below or use Facebook, Twitter, Google+ with #eMagicOne. We’d love to read them.

Regards,
eMagicOne Team